If you're not happy with your purchase for whatever reason, simply email us with your order # and we'll refund your money.
No need to explain why and no need to send them back to us since the cost of shipping them back would cost you more than the price paid for the Keepons.
All we ask is that you take a short video using your smartphone of you physically cutting with scissors the Keepons into really tiny pieces. In effect destroying them.
We're sorry about asking for this last step, it's to prevent abuse of our guarantee policy. It used to be that we simply refunded but experience has shown that many people were happy with their Keepons, but said they weren't, in order to get their money back and effectively score a free pair of Keepons.
Cheers, The Keepons Team